This page is the official Support URL for the myconvoy app on the Apple App Store. Use the contact information below for account issues, technical problems, or general questions about the application.
Contact support
Email us at admin@klmdev.com. Please include your App Store region, a short description of the issue, and the iOS version you are using if reporting a bug. We aim to respond as soon as we can during business hours.
Before you write
- Update the app to the latest version from the App Store.
- Restart the app and, if problems persist, restart your iPhone.
- Check iOS Settings for location and notification permissions if maps, trips, or alerts are not working.
- Sign-in issues: confirm you are using the same method you registered with (Apple or email). Use password reset from the sign-in screen if you forgot your password.
Common topics
- Account & profile: username setup, email sign-in, Sign in with Apple.
- Trips & drives: creating or joining drives, navigation-related behavior.
- Notifications: push alerts and in-app messaging (ensure notifications are allowed for myconvoy).
- Privacy: how we handle data is explained in our Privacy Policy.
For legal or data-protection questions, please refer to the Privacy Policy. Product and positioning information is available on the marketing page.
Thank you for using myconvoy. Safe travels, and we appreciate your patience while we investigate any issue you report.